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Maxicare Healthcare Corporation was founded in 1987 with the goal of building a better healthcare system. This is a member of the Equicom Group, focusing on areas such as information technology, computer services, banking, finance and health care. With the advantage of advanced technology and a team of doctors and professional staff, Maxicare has become the best choice for more than 1.8 million members across the country.
Comprehensive healthcare network
MaxiCare has an extensive network of hospitals, clinics and accredited medical professionals throughout the Philippines. This helps ensure that wherever customers are, they can access top-tier healthcare services.
Diverse medical services
MaxiCare offers a variety of medical services including primary care, general wellness, vaccination, mental health and women's health.
Advanced medical facilities
MaxiCare focuses on upgrading medical facilities and applying digital transformation technology to be able to support patients 24/7. At MaxiCare, patients have services customized specifically for their needs, and they can also track their records as well as those of their loved ones easily.
Supportive customer service
With the goal of putting customers first, MaxiCare's customer care team is well-trained and be ready to support customers anytime, anywhere.
To update or correct your name, civil status, mobile number, email address, or residential address, you need to submit the required documents to Maxicare via email. For name and civil status changes, send the necessary documents to enrollment@maxicare.com.ph. For updates to your mobile number, email address, or residential address, email customercare@maxicare.com.ph.
The CIF requires members to provide personal information, enabling Maxicare to maintain accurate records and deliver efficient services. It also complies with the "Know Your Customer" (KYC) policy, essential for identity validation in financial transactions. Completing the CIF is a one-time requirement, but updates should be made if there are significant changes in your personal information.
Maxicare offers an Online Payment facility where you can settle your bills using various payment options, including credit and debit cards (Visa and Mastercard), e-wallets (GCash and GrabPay), online banking (BPI and UnionBank), and installment plans (Metrobank and BPI) for transactions of at least PHP 8,000. To access this facility, visit the Maxicare website, navigate to 'Services,' and select 'Pay Existing Plan.'
An LOA is required for consultations or procedures at Maxicare-affiliated hospitals that aren't Primary Care Clinics. You can request an LOA through the Maxicare Member Gateway portal or by contacting Maxicare's Customer Care Hotline.
All active Maxicare principal members or dependents aged 18 and above can register on the Member Gateway. You'll need your Maxicare Card number, a unique email address, and a mobile phone number to create an account. If you don't have your physical Maxicare Card yet, you can still sign up using your card number.
